Billing

How paying us works

No checkout page, no card details typed into a website. You get a proper invoice by email, and your accountant gets everything they need.

Existing clients

Manage your billing

Update your card, download any invoice, or see your next payment date. Sign in with the email address on your account.

Open billing portal

What happens, in order

  1. We talkA free call so we understand the job. Nothing is charged and nothing is committed.
  2. You get a written proposalScope, price, timeline, and what it should bring back. In writing, so there are no surprises later.
  3. You sign the agreementA service agreement, plus a data processing agreement if we will handle your customers' data.
  4. Setup invoiceEmailed to you, payable by card, bank transfer or direct debit. Work starts once it clears.
  5. We build, you approveYou test everything privately before a single customer sees or hears it.
  6. Monthly subscription beginsOn the day you go live, not the day you signed. It renews automatically and you get a receipt each time.

Ways to pay

MethodSetup feeMonthly
SEPA direct debitYesYes, recommended
Card (Visa, Mastercard, Amex)YesYes
Bank transferYesOn request

Payments are handled by Stripe. We never see or store your card details.

Invoices and tax

Every payment produces a numbered invoice, emailed automatically and available any time in the billing portal.

SpainIVA applied at the current rate and shown separately.
EU businessesGive us your VAT number and reverse charge applies, so we invoice without VAT.
Outside the EUInvoiced without EU VAT. Any tax due in your own country is yours to handle.
CurrencyUSD, EUR or RON. Your rate is fixed for twelve months from signing.

Changing or stopping

CancellingMonth to month, with 30 days' notice. Email us and we confirm in writing. Nothing is hidden behind a retention call.
The 30-day guaranteeIf in your first month the service does not do what we said it would, tell us and we refund that month. No argument.
If a payment failsWe retry automatically over a few days and email you. Nothing is switched off without us speaking to you first.
Usage above your allowanceVoice minutes, SMS and advertising spend beyond what is included appear as a separate line on your invoice, at cost plus our stated margin. We tell you before you approach the limit.

A question about an invoice?

Write to hello@aditus.agency with the invoice number and we will answer the same working day.